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FAQ

The Ins And Outs of How We Do Business

  • What services do you offer?
    We offer a variety of cleaning services, including regular home cleaning, deep cleaning, move-in/move-out cleaning, AirBNB cleaning and office and commercial cleaning. To know more about our services, please visit Services | Hygiene Sewa
  • Are your cleaning products safe for pets and children?
    Yes, we use environmentally friendly cleaning products that are safe for pets and children.
  • Do I need to provide cleaning supplies or equipment?
    No, we bring our own supplies and equipment. However, if you have a specific cleaning product that you would like us to use, please let us know.
  • How do you ensure quality cleaning?
    We have a rigorous hiring process and provide thorough training to our cleaners. We also conduct quality checks on a regular basis to ensure that our cleaning standards are met. Our cleaners are not only evaluated on basis of their cleaning skills but also leadership skills which ensures our clients get the best services they need.
  • What if I am not satisfied with the cleaning?
    If you are not satisfied with the cleaning, please let us know within 24 hours so that we can make it right. Customer satisfaction is our top priority.
  • Do you offer any discounts?
    Yes, we offer discounts for referrals and for customers who sign up for regular cleaning services.
  • What is your cancellation policy?
    We require a 24-hour notice for cancellations. If you cancel within 24 hours of the scheduled cleaning, there may be a cancellation fee.
  • How do I schedule a cleaning?
    You can schedule a cleaning by filling out our online booking form or by giving us a call. Please visit our contact us page to know more about our business hours.
  • How often should I schedule a cleaning?
    The frequency of cleaning depends on your specific needs and the size of your home or office. We offer weekly, bi-weekly, monthly, or one-time cleaning services.
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